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Making
a Reservation:
You are able to
make a booking online through the website or by contacting
us via telephone. A 50% non refundable
deposit will then be requested within 7 days
to secure your booking. Full payment is then
required 1 month before departure date.
Upon receipt of full payment we will fax/e-mail your
confirmation voucher, along with relevant information
pertaining to your trip. Please ensure that you receive all
this information before you leave on your holiday.
On making a
booking it will be automatically assumed that the client /
agent understands and accepts Anda Ca Lodge's terms and
conditions as stated on this page.
Rates:
Accommodation rates are quoted in South African Rands.
Flight package rates are subject to change without notice.
Cancellation Policy:
All cancellations must be received in writing a
minimum of 4 weeks prior to departure. Cancellations will be
confirmed to you in writing.
A cancellation received
during peak season...
more than 1 month prior to travel a 50%
cancellation fee will charged less that 1
month prior to travel a 100% cancellation fee will be
charged
A cancellation received
out of season...
more than 1 month prior to travel a 30%
cancellation fee will charged less that 1
month prior to travel a 50% cancellation fee will be charged
Changing a Booking:
If you wish to change your booking to an alternate
date and it has already been confirmed, you may do so
subject to availability. If you wish for a refund a
cancellation fee may be charged.
Passport and Visa:
Please make sure that your passport and visas are
in order before departing as we cannot be held liable for
these as they are your responsibility. For
people flying in on the charter, luggage will be strictly
limited to one soft "hold all" bag, containing no more than
15kg's inclusive of dive gear. Luggage allowance excludes
camera equipment within reason.
Conditions:
All tours are booked and all tour arrangements are
made on the express condition that Anda Ca Lodge, their
staff and agents shall not be responsible for and shall be
exempt from all liability in respect of any loss, damage,
accident or death, delay or inconvenience to any person, or
his luggage or other property.
The guests must
at all times comply with the laws, customs and foreign
exchange regulations of the country visited. Should a guest
be detected in any contravention of the laws, customs and
foreign exchange regulations, or should the guest be a
nuisance, the Lodge may request the guest to leave the lodge
without refunding any monies paid and without liability to
Anda Ca Lodge or its servants or agents. The guest shall be
obliged to make his own way home at his expense and
responsibility. In such circumstances Anda Ca Lodge shall
not be liable to make any refund.
All guests
undertake and agree that he / she will at all times comply
with Anda Ca Lodge's requirements with regard to his / her
conduct and will not in any way constitute a nuisance to
other persons.
Responsibilities:
Imagine Africa Safaris CC, act only as booking
agents for Anda Ca Lodge and accept no liability for any
injury, loss, accident delay or any other irregularity
howsoever occasioned.
Insurance:
You are strongly recommended to arrange your own travel
insurance or check with your broker to see what cover you
would get in Mozambique on existing policies you may hold.
NO SHOWS
Should you not arrive, your booking will unfortunately be
cancelled and all monies paid over, will be held as
cancellation fees. |